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Help & SupportCenter

Find answers to common questions, access documentation, and get the support you need to make the most of CampusHub.

Frequently Asked Questions

How do I get started with CampusHub?

Getting started is easy! After signing up, you'll receive a welcome email with setup instructions. Our onboarding wizard will guide you through the initial configuration, including setting up your institution details, creating user accounts, and configuring your first academic year.

What are the system requirements?

CampusHub is a cloud-based solution that works on any modern web browser including Chrome, Firefox, Safari, and Edge. No software installation is required. For mobile access, we provide native apps for iOS and Android devices.

How secure is my data?

Security is our top priority. We use enterprise-grade encryption, regular security audits, and comply with international data protection standards including GDPR. All data is backed up daily and stored in secure, geographically distributed data centers.

Can I migrate data from my existing system?

Yes! We provide comprehensive data migration services to help you transition from your current system. Our team will work with you to map your existing data structure and ensure a smooth migration with minimal downtime.

What kind of training do you provide?

We offer comprehensive training programs including live webinars, video tutorials, documentation, and personalized training sessions. Our support team is also available to provide ongoing assistance as you get familiar with the system.

How do I customize the system for my institution?

CampusHub is highly customizable to match your institution's specific needs. You can customize academic structures, grading systems, report formats, and user interfaces. Our team can also help with advanced customizations based on your requirements.

Get Support

Email Support

Get detailed help via email. Our support team typically responds within 24 hours.

founder@campus-hub.in

Live Chat

Chat with our support team in real-time during business hours (9 AM - 6 PM IST).

Phone Support

Speak directly with our support team for urgent issues and complex problems.

+91 9793440595